If you get in touch with me via this website, email, telephone or letter then I may use your personal information, including your name and contact details, to respond to your enquiry.
Additionally, in terms of this website specifically and the technologies that help power it, information may be collected about your:
• IP address
• Browser type and version
• Operating system
• Referral source
• Length of visit
• Page views
• How you navigate the website.
Why? To personalise your experience of using this website and allow you to use the services available, whilst also keeping the website secure and preventing fraud. (For more information, see this website’s Cookie policy.)
I may share your personal information for the above purposes with creative partners that I regularly collaborate with or:
• Where the law requires me to
• For any court proceedings in which I am involved
• To protect my legal rights
• For the purposes of fraud prevention.
To find out how I handle and use IP addresses and cookies, please this website’s Cookie policy.)
Should handling and using your personal information in accordance with this privacy notice require me to transfer your personal information to organisations in countries outside the United Kingdom, I will comply with Data Protection Laws.
I sometimes use services provided by Microsoft's cloud-based Office 365 tools for gathering enquiries, feedback and complaints. This includes email and online forms. Information submitted by email or managed electronically, for example through online forms, are processed within Microsoft Office 365. Data that is processed in Microsoft Office 365 may be transferred outside of the United Kingdom to the United States of America. Microsoft Corporation is compliant with the EU-US Privacy Shield Framework which provides a mechanism to comply with Data Protection requirements when transferring data.
I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and will store your personal information on secure servers.
Please be aware, though, that sending information over the internet is inherently insecure, and I cannot guarantee the security of your personal information if you send it to me over the internet.
You have the right to:
• Be informed about the collection and use of your personal data, including via this Privacy policy. This a key transparency requirement under the UK GDPR
• Request access to your personal data (commonly known as a ‘data subject access request’), enabling you to receive a copy of the personal data I hold about you. This right always applies, although there are some exemptions which means you may not always receive all the information I process. You can request access to your personal data by getting in touch with me via this website’s Contact page
• Request correction of the personal data I hold about you. This enables you to have any incomplete or inaccurate data I hold about you corrected, though I may need to verify the accuracy of the new data you provide to me
• Request erasure of your personal data. This enables you to ask me to delete or remove personal data in certain circumstances. You also have the right to ask me to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where I may have processed your information unlawfully or where I am required to erase your personal data to comply with local law. Note, however, that I may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request
• Object to processing of your personal data where I am relying on a legitimate interest but there is something about your situation that makes you want to object as you feel it impacts your fundamental rights and freedoms. You also have the right to object where I am processing your personal data for direct marketing purposes. In some cases, I may demonstrate that I have compelling legitimate grounds to process your information which override your rights and freedoms
• Request restriction of processing of your personal data. This enables you to ask me to suspend the processing of your personal data in the following scenarios: (a) if you want me to establish the data’s accuracy; (b) where my use of the data is unlawful but you do not want me to erase it; (c) where you need me to hold the data even if I no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to my use of your data but I need to verify whether I have overriding legitimate grounds to use it
• Request the transfer of your personal data to you or to a third party. I will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for me to use or where I used the information to perform a contract with you;
• Withdraw consent at any time where I am relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, I may not be able to provide certain products or services to you. I will advise you if this is the case at the time you withdraw your consent
• You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I could refuse to comply with your request in these circumstances.
What I may need from you
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.
Time limit to respond
I will try to respond to all legitimate requests within one month. Occasionally it could take me longer than a month if your request is particularly complex or you have made more than one request. In this case, I will notify you and keep you updated.
When providing me with content, materials or information that contains personally identifiable information about other individuals, you must comply with Data Protection Laws. Please ensure you share this Privacy Notice with the respective individual(s).
Nicelysaid.co.uk may include hyperlinks to, and details of, third party websites. I have no control over, and are not responsible for, the privacy policies and practices of such third parties.
Any changes I may make to this Privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. The date last updated should be visible at the top of this page.
If you have any concerns with how I have handled and used your personal information (hopefully not), please contact me at lesley@nicelysaid.co.uk and I’ll do my best to resolve any complaint.
If, after that, you remain concerned, you can submit a complaint to the Information Commissioner’s Office either by calling 0303 123 1113 or by completing their online form at https://ico.org.uk/concerns/
I, me, mine
Nicely Said Communications
You, Your, Yourself
The individual that the personal information is about.
Access to Information Laws
These include the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 and any legislation supplementary thereto introduced in Scotland.
Data Protection Laws
These include the UK General Data Protection Regulation, (UK GDPR), together with:
• The Data Protection Act 2018, Data Use and Access Act 2025 and any other national legislation intended to enact, implement or supplement the UK GDPR (or any part thereof)
• The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and, from the date of becoming applicable, any legislation intended to replace the PECR and all applicable laws and regulations relating to the privacy, protection or processing of personal data, including where applicable guidance and codes of practice issued by the Information Commission and, as applicable, the equivalent of any of the foregoing in any relevant jurisdiction.
Controller
The person responsible for determining how and why personal information is handled and used
Personal information
Information relating to a living person who can be identified.